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Frequently Asked Questions


JMHS Online High School FAQ

Whether your question involves admission requirements, transferring credits or graduation activities, we’ve taken note and compiled answers to commonly asked questions we receive. Plus, James Madison High School’s admissions and student services staff are available to answer your questions as well. If you don’t see your questions addressed in this space, please feel free to call 1-800-349-6861 to speak with an Admissions Advisor.



What are James Madison High School's Admissions Requirements?

Students entering James Madison High School must be at least 14 years of age and show a school transcript, homeschooling portfolio, or standardized test scores indicating at or above 8th grade level performance in all subject areas.

Does James Madison High School have an age limit?

JMHS doesn’t have an age limit. Our students range from the traditional high school age to those returning for their diploma years after high school. We strive to assist our students regardless of personal situation or background.

Can I enroll my child if we live outside of the United States?

Yes. James Madison High School welcomes students from a variety of geographic areas. Haiti, Denmark, Poland, the UK, Ghana and Italy are among home countries of our students. If you are taking courses online, you will have 24-hour-a -day access to your curriculum regardless of where you live. Our online high school is perfect for military families who frequently PCS as well as families that relocate for business reasons.

Will previously earned credits transfer to James Madison High School?

James Madison High School gives financial and academic credit for high school transfer credits. We accept full and half credits, which means you can transfer a partial year of high school. The maximum is 17 credits @ $50 each, for a total possible tuition savings of $850.00. To receive transfer credits, you must submit an official transcript from an accredited institution or homeschool portfolio for evaluation. Prompt receipt of student transcripts allows us to finalize your program in a timely manner.

To transfer credits from another high school, send a High School Transcript Request Form to your school or board of education to ensure your official transcript is submitted in a timely manner. Your school must fax or mail the transcript to us at the following address: Registrar, James Madison High School, P.O. Box 922697, Norcross, GA 30010-2697. Fax: (770) 729-8578.

If you are homeschooled, please submit a complete portfolio of your work and/or proper documentation. You must include the Home School Form with your portfolio. We offer testing for students who cannot provide a homeschool portfolio.
NOTE: Passing the test will allow you to continue your high school education at JMHS, but you will not receive credit toward your diploma for passing the test.

How do you enroll?

Complete our online enrollment application or contact an Admissions Advisor by phone at 1-800-349-6861 and provide a down payment or if you prefer, pay your tuition in full to enroll and get started.

Does James Madison High School have a deadline for enrollment?

James Madison's flexible learning model allows students to study in a self-paced environment – wherever and whenever best suits them. The same flexibility is true for enrollment – you may enroll online 24/7. Or, call 1-800-349-6861 to speak with an Admissions Advisor during business hours, or mail your enrollment form to us. There is no specific timeframe when you must enroll.

How soon can I start studying?

All you need to get started is a computer with access to the Internet and Microsoft Office software. Once you enroll, you'll receive access to our exclusive online learning system to immediately begin your first course. All students begin with an online Orientation.

If you requested optional textbooks, they will be shipped to you within 24 hours of enrollment. You should expect your materials to arrive by the U.S. postal service or international airmail if you live abroad.

How long will it take to receive textbooks?

If you purchased textbooks, you will receive your first shipment within 5 to 7 days of enrollment. Subsequent materials will ship after 75% of the course you are currently studying is completed. However, with online study you will have immediate access to your lessons, so please don’t wait on a textbook shipment to start your course!

If you are up to date on your tuition payments and your exam submissions, you will receive your printed textbooks, workbooks, study guides and other materials by U.S. postal service or international airmail (if you live abroad) in a timely manner. Online study materials and lessons may be accessed immediately.


Program Overview

Is James Madison High School Accredited?

In addition to holding national accreditation through the Distance Education Accrediting Commission (DEAC), JMHS also holds regional accreditation with The Southern Association of Colleges and Schools Council on Accreditation and School Improvement (SACS CASI). SACS CASI is dedicated to advancing excellence in education worldwide through accreditation, research, and professional services. SACS CASI accredits more than 13,000 schools and school systems throughout the U.S. and abroad. The council is an accrediting division of AdvancED.

Will a James Madison High School diploma be accepted by my college of

College acceptance is based on a variety of factors — the level of challenge in the curriculum (College Prep vs. General), grades achieved, activities and leadership roles outside of school, and the quality of your college application and essays. JMHS gives all students the opportunity to earn an accredited high school diploma, which is a basic requirement for college acceptance. See a list of colleges that have accepted James Madison High School graduates.

Can I transfer James Madison credits to another high school?

James Madison High School is regionally accredited, so credits should be easily transferable. However, acceptance of transfer credits is at the discretion of the individual school. The decision whether to accept transfer credit is usually determined by the similarity of courses completed to courses offered.

Will the military accept James Madison High School graduates?

James Madison High School is listed as a Tier 1 school, and many of our graduates have gone on to start a military career. The Army, Navy, and Marines accept enlistees from Tier 1 schools. The Air Force will only accept enlistees from Tier 1 schools. Schools can be re-categorized by the military at any time, so we recommend that you check with your local recruiter for specifics.

Can my child remain socially active at James Madison High School?

Absolutely! Students are invited to join the JMHS high school student community. In this space they can interact with peers, blog, participate in discussion groups as well as receive student support from school staff.

Are James Madison courses self-paced?

Yes, our flexible online learning experience allows students to study anytime or anywhere and complete as little or as much work as their schedule allows. Because students don't have the stress of due dates, they can allocate more time to lessons that are more challenging and less time to those lessons in which they excel.

Does James Madison require enrollment in a full diploma program, or can one
take individual courses?

There is no requirement to pursue a full diploma program. We offer more than 30 individual online high school courses for single purchase. Our summer school students, in particular, find this option appealing for credit recovery. However, many students choose to enroll in single-purchase courses for a variety of reasons:

  • To get ahead in their studies
  • To take courses that are unavailable in their regular school curriculum
  • To challenge themselves with an honors or dual credit course
  • To make up for missed classes
  • To gain experience with online learning

What kind of computer or software is required for online courses?

You’ll need access to a desktop, laptop, netbook or notebook loaded with Microsoft Office and Internet Explorer to take your classes. All assignments and examinations must be submitted as a doc. or docx document. Currently, mobile operating systems such as Linux, iOS and Android, browsers such as Firefox and Safari and mobile devices like iPads and other tablets and iPods are not officially supported by James Madison High School. We do not discourage our students from using these operating systems or mobile devices; but we caution you that issues may arise.



Who do I contact if I'm having difficulty with my studies?

James Madison High School provides a superb team of tutors who work with students in every subject on a one-on-one basis. Tutorial assistance is available Monday through Friday from 8:30 A.M. to 8:30 P.M. EST.

You may also reach out to teachers in the Ask Your Teacher forum of each course (except Introduction to High School). Your syllabus has teacher contact information and you may also find help during live chats.

What are James Madison's graduation requirements?

You must successfully complete a minimum of six (6) James Madison High School credits to be eligible to earn your diploma from our school.

Does James Madison hold graduation ceremonies?

Yes. Each year, graduates are invited to attend the James Madison High School graduation in Atlanta, GA. We create a festive event where students can walk across the stage in their caps and gowns and receive their diplomas. It's a wonderful atmosphere to celebrate their accomplishments with family and friends.
NOTE:Your account must be paid in full in order to graduate.

How soon after I graduate will I receive my diploma?

Your diploma and transcript will be sent to you via the U.S Postal Service or international airmail within 7-10 days of graduation.

How do I request a copy of my diploma or transcript from James Madison?

You may request a copy of your James Madison High School transcript using the Transcript Request Form. Transcripts may be obtained by contacting student services at 1-800-224-7234. Your first transcript is free. We can provide additional official transcripts at a cost of $10.00 and are happy to send them to prospective employers and college admission offices. Payment must be received prior to your transcript's release.



Do you offer student loans?

Our interest-free monthly payment plan is an attractive alternative to student loans. There are never any finance charges or interest fees so you won’t graduate in debt like you might at other schools.

Does James Madison offer payment plans?

You can enroll and start studying right away with an initial low down payment. Our budget-friendly approach allows you to break your tuition into interest-free monthly payments. We never charge finance fees. Read more about our payment options.

Are there additional fees outside of my tuition?

We keep fees to a minimum, simply covering our costs to process your application and modest administrative fees. That’s it. Everything else is included in your tuition.

Does tuition include textbooks?

Your eBooks and study materials are included in your tuition. Textbooks from Pearson, a respected publisher of educational books, are optional for an additional cost. We ship printed textbooks, workbooks, study guides and other materials by U.S. postal service or international airmail (if you live abroad).You’ll also receive access to our exclusive online learning system to immediately begin your first course.



What is James Madison’s cancellation policy?

JMHS understands that not all programs are for all people. That said, we offer a ‘no questions asked’ money back policy for students who cancel within the first 5 days of enrollment. Our cancellation policy requires the parent, legal guardian or adult student enrolled with JMHS to initiate the cancellation procedure. If your enrollment is cancelled after the first 5 days, you may be entitled to a refund or you may owe the school additional tuition. The number of lessons completed and the tuition paid determines this. Please refer to the Cancellation Policy on the Refund Policy page for more details.



Learning Experience

JMHS students use convenient eBooks online for an engaging interactive learning adventure. Studying independently affords you the time and relaxed pace to fully grasp each concept before moving on to the next lesson.


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My high school diploma is something I tried to do for 24 years. You have opened a new door for me at the age of 49!  

– Helen T., Washington, DC


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